Reassessment & More Hours

What If Your Loved One's Care Needs Increase?

Approved hours reflect a point in time, not a permanent number. If your loved one needs more hands-on help than before, here's how to request a new assessment.

By Kinwell · 1 min read · Last updated: July 27, 2026

Approved hours aren't set in stone

The hours you're approved for come from an in-home assessment of the physical assistance needed at that time. As a condition progresses — dementia, Parkinson's, a recovery that isn't going as expected — the amount of hands-on help required can increase, and the approved hours can be reassessed to reflect that.

How to request a reassessment

  • Contact your Kinwell care team (or your MDHHS caseworker, if self-directed) and explain what's changed
  • A new in-home assessment gets scheduled
  • An adult services worker reviews the current care needs and adjusts the approved hours accordingly

It helps to be specific: concrete examples of the added care needed (“now needs help transferring in and out of bed,” for example) carry more weight than a general sense that “things are harder.”

How often can hours be reassessed?

MDHHS doesn't publish a fixed interval. Reassessments are typically triggered by a change in condition rather than running on an automatic schedule — if you believe more hours are needed, you can request a new assessment rather than waiting for a routine review.

Frequently asked

Can hours ever decrease instead of increase? Yes — reassessments reflect current need in either direction. If care needs lessen, approved hours can be adjusted down the same way they can be adjusted up.

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