Privacy Policy

1. Introduction

Kinwell, LLC ("Kinwell," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, date of birth, home address, and gender
• Health-Related Information: Information about care needs, medical visits, and living situation as required for the Home Help Program application
• Caregiver Information: Relationship to the care recipient and caregiver contact details
• Usage Data: Information about how you interact with our website, including browser type, IP address, and pages visited

3. How We Use Your Information

We use the information we collect to:

• Process and submit your Michigan Home Help Program application
• Communicate with you about your application status
• Provide customer support
• Improve our services
• Comply with legal obligations

4. HIPAA and Health Information

Kinwell handles health-related information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), where applicable. We implement administrative, physical, and technical safeguards designed to protect the privacy and security of your health information.

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Government agencies — as necessary to process your Michigan Home Help Program application
• Service providers — third parties who assist us in operating our services, subject to confidentiality obligations
• Legal requirements — when required by law, regulation, or legal process

6. Data Security

We use industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your information by contacting us.

8. Your Rights

You may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for data processing, where applicable

9. Cookies

Our website may use cookies and similar technologies to improve your experience. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact: