Questions? Let's make this simple.

Frequently asked questions

• How long does the process take?

  Most families are approved in 1–2 months.

  Here's what happens:

  • You apply (2 minutes)
  • We handle submission and paperwork
  • A caseworker completes an in-home assessment
  • You get approved and start getting paid

  We guide you through the entire process.

• How often do I get paid?

  You are typically paid weekly through a licensed home care agency.

  Once you're approved and onboarded, you'll submit hours and receive consistent, reliable payments — just like a standard job.

• How much do I get paid per hour?

  Pay rates are set by Michigan Medicaid — as our commitment to you, we match you with an affiliate agency that offers competitive, market-leading pay and will confirm your rate after approval.

• How many hours do I get paid for?

  Your paid hours are based on your loved one's care needs, which are assessed during the approval process.

  Most caregivers are approved for multiple hours per day depending on:

  • Supervision and safety
  • Mobility support
  • Personal care (bathing, dressing, toileting)

  The more hands-on care required, the more hours you may qualify for.

• Is there backpay?

  Payments can be backdated depending on your situation and state rules.

  If approved, you are eligible for payment starting from your in-home assessment date.